Fees & FAQ
Transparent pricing and answers to common questions
Pricing
Consultation Fees
Clear, upfront pricing with no hidden costs
We believe in transparency when it comes to healthcare costs. Our fees reflect the quality of care and time dedicated to each patient. Fees may vary based on complexity and additional procedures required.
| Service | Description | Fee (ZAR) |
|---|---|---|
| Initial Consultation | Comprehensive evaluation, history taking & assessment | R 650 – R 750 |
| Follow-Up Consultation | Ongoing management of known conditions | R 500 – R 600 |
| Minor Procedure | Simple in-office procedures (excision, sutures, etc.) | R 800 – R 1,200 |
| Medical Certificate | Official documentation for work/school | R 150 – R 300 |
| House Call | Home visit within local Centurion area | R 900 – R 1,500 |
| Telehealth Consultation | Virtual appointment via phone/video | R 400 – R 500 |
Payment Methods
Cash, debit/credit cards, and most major medical aids accepted.
Medical Aid
We process claims directly with Discovery, Bonitas, Medihelp & more.
Cancellation Policy
Please notify us 24 hours in advance to avoid cancellation fees.
Questions
Frequently Asked Questions
Find answers to common queries about our practice
We accept cash, debit/credit cards (Visa, Mastercard), and most major medical aids. Payment is due at the time of service unless prior arrangements have been made. For medical aid patients, we can process claims directly with your provider depending on your plan type.
Repeat prescriptions typically require a brief consultation to review your current condition and ensure the medication remains appropriate. This is especially important for chronic medications. Please call our office to discuss your specific situation, and we can advise if a visit is necessary or if we can accommodate a telehealth consultation.
We understand that circumstances change. Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. Late cancellations or no-shows may incur a fee of R 250. For Monday appointments, please cancel by Friday afternoon.
Absolutely. We adhere to strict confidentiality protocols in line with HPCSA (Health Professions Council of South Africa) regulations and POPIA (Protection of Personal Information Act). Your medical information will never be shared with third parties without your explicit written consent, except where required by law or in emergency situations.
Yes, we offer telehealth consultations for appropriate cases such as follow-up visits, medication reviews, or discussing test results. These are conducted via secure video call or phone. Not all conditions can be treated virtually, so please contact us to determine if a telehealth appointment is suitable for your situation.
For life-threatening emergencies, please visit your nearest hospital emergency department or call emergency services (10177). For urgent medical issues outside our business hours, we partner with an after-hours clinic network. Call our practice number for a referral to the on-call doctor or nearest after-hours facility.
Initial consultations are typically 20-30 minutes to allow thorough assessment. Follow-up visits are usually 15-20 minutes. Complex cases or multiple issues may require longer appointments. If you have several concerns to discuss, please mention this when booking so we can allocate appropriate time.
Yes, we reserve slots each day for urgent matters. Same-day appointments are available for acute illnesses, injuries, or urgent concerns. Please call early in the day for the best chance of securing a same-day slot. For routine check-ups, we typically have availability within 24-48 hours.
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